I recently aquired a HTC Hero phone. More on that later. First I just wanted to help out other poor souls out there, who are forced to use Windows to upgrade the software on the phone. There is a bug in the installer for the HTC Sync program which leads to the drivers not being installed, in turn resulting in the inability for the computer to find the android device. Very frustrating to the say the least. The installer writes the driver to the localized program files directory (on a Danish version of Windows this is C:\Programmer), but looks for it at the hard-coded path C:\Program Files, resulting in the drivers not being installed. Fixing the problem is pretty easy:
- Copy the HTC directory from C:\Programmer to C:\Program Files (you might need to create this first)
- uninstall the HTC Sync application and the HTC drivers
- Reinstall the HTC Sync application
After that you should be able to upgrade the phone to the much improved new firmware.
Happy phoning 🙂